Have a question you don’t see answered here?

Email us at

info@runforh2o.ca.

Frequently asked questions

Fundraising

Do I have to do an activity to fundraise?


We want to provide as many opportunities as possible for people to contribute to this event. It is not mandatory to fundraise in order to participate.




What are we raising money for?


We’re glad you asked! Learn about HOPE's water projects here!




Where do all the registration fees go?


Part of the registration fees covers the expenses involved with the event — including T-Shirts, shipping, printing, administration fee, etc. Thanks to our generous sponsors who commit to providing in-kind and cash donations, the organizing committee is able to maintain low administration costs. All excess profits from registration goes towards the total fundraising amount for HOPE Run For H2O.




What is the fundraising target this year?


To provide material and staffing costs for the water system projects in the countries HOPE International works in--our goal for 2020 is to raise $200,000 CDN. We believe we can reach that and more with your help!




How can I or my business sponsor the event?


We’d love to have you be involved with us! Send us an email at sponsorship@runforh2o.ca and let’s get the conversation going.




Are there prizes for top runners and fundraisers?


Yes! There will be prizes for top runners and fundraisers — including adults and kids. Our prize list is HERE.





Registration

Do you have any age limits for participants?


No, all are welcome!




Do I have to register to participate?


Yes. Even though this year's event is virtual, we still ask that you register if you are planning to participate. Proceeds from your registration will also contribute towards the construction of water systems. NOTE: You can still register up until the 26th of September! The cutoff date for registration with a T-shirt included is August 19, 2020.




I already registered but decided I can no longer participate, can I get a refund?


Unfortunately, the registrations are non-refundable. Thank you for your understanding and supporting HOPE Run For H2O.




Can I change my activity or distance?


Yes! If you would like this change reflected on your personalized race bib, you must let us know before August 19th, 2020 by sending an email to info@runforh2o.ca. Missed the cut-off date? No problem! We would be happy to send you a blank bib to fill in on your own. Just email your changes to info@runforh2o.ca.

You can also change your activity, distance, and t-shirt size on your personalized fundraising home page under "Profile". T-shirt changes cut-off is before August 19th, 2020. Unfortunately, any changes after will not reflect.




Why do I get an error page on the registration/fundraising website?


If you receive an error notice on our registration and fundraising platforms, fret not! Delete your cache and try again. Another option is to access the website via "incognito mode". If you're still experiencing issues, please contact us at info@runforh2o.ca.




How do I join a team?


During registration, choose "Join A Team" under Registration Type. If you already have an account, login into your personalized event page. On your dashboard, theres a section called "Team" where you can choose to join an existing team or create a new team.




How to register?


For step-by-step instruction, click here. Using Google Web Chrome is the most compatible.





Race Packages

How will I get my Race Package?


We will be shipping the packages through Canada Post to anyone outside of the Greater Vancouver Area. Please ensure that your mailing address is entered correctly during registration. If you live outside of Vancouver, and you are on a team, we will ship yours and your teammates packages together to your Captain's address. This cuts down on costs and ensures that as much of your registration fee is going to clean water as possible! For those living in the Greater Vancouver area, we will be doing a contactless pick up for all race packages. Date and location to be determined.




Will I get a T-Shirt for participating?


Yes, but only if you register before the cutoff date of August 19, 2020! Please select the appropriate shirt size when you register and receive a special HOPE Run For H2O shirt in your race package. Our t-shirts come in adult sizes. There will be HOPE Run For H2O capes available for children, toddlers and pets.




What will be in my Race Package?


Race Packages will include your HOPE Run for H2O shirt, a personalized race bib, and capes (if you completed a Kids or Pets Registration) donated by our generous Sponsors!





For event questions, sponsorship info or partnership opportunities:
info@runforh2o.ca

HOPE International Development Agency
214 Sixth Street, New Westminster
British Columbia, Canada V3L 3A2
Local: 604-525-5481 
Toll Free: 1-866-525-HOPE (4673)
Fax: 604-525-3471
E-mail: hope@hope-international.com
www.hope-international.com

© 2020 RUN FOR H2O All rights reserved.